Professional Services and Technical Support

Professional Services

We provide an array of professional services to ensure projects and deployments.

These services can be provided directly and/or through our channel partners.

  • Requirements gathering
  • Role analysis and competency modeling
  • Project scoping, design, and planning
  • Project management
  • Software setup and testing

Technical Support

We also provide multiple levels of technical support throughout the project lifecycle to make sure that your SaaS solution runs seamlessly.

Multiple types of Service Level Agreements (SLAs) are available to suit your needs. Our technical support systems include both online and telephone interaction models.