Legal notice

Privacy Policy

This Privacy Policy of Alcuin, LLC (“Alcuin”, “we”, “us”, or “our”) describes its policy for treatment of personal information (as defined below) located at usa.alcuin.com (individually and collectively, the “Site”). This Privacy Policy applies only to the Site, and it applies to the Site regardless of the platform on which it is used. For clarity, the Site includes all sites that are located on sub-domains or subdivisions of alcuin.com, and the Privacy Policy currently applies to all such sub-domains or subdivisions. “You” in this Privacy Policy means you personally. If you visit other sites operated by Alcuin or other sites linked to the Site, the privacy policy for the Site will not control the practices for collecting and using personal information on those other sites. Additionally, this Privacy Policy does not apply to Alcuin’s practices for collecting and using personal information offline or from sites, software, or applications other than the Site (even if that information is identical to the information gathered on the Site).

This Privacy Policy applies to information collected from residents of the United States and Canada.

IMPORTANT NOTE: Personal information you provide in connection with your use of the Site may be processed and/or stored by Alcuin, its parent, affiliates, corporate partners, or third-party service providers in countries other than your country of residence, including, but not limited to, France and the United States. By providing personal information to us through the Site, you expressly consent to the transfer of your personal information to countries in which Alcuin, its parents, affiliates, corporate partners, or third-party service providers do business, including, but not limited to, France and the United States. Any such processing and/or storage will take place in accordance with the terms of this Privacy Policy.

What is “personal information” and what personal information do we collect?

By “personal information,” we mean information that is reasonably identifiable to you or to a particular device.

Personal Information We May Collect. Personal information that we collect includes information that you provide voluntarily. Personal information requested might include, for example, your name, date of birth, e-mail address, home address, telephone number or, where identifiable to you, other information such as your zip code. No purchases of our products or services may be made on the Site. Accordingly, we do not collect sensitive credit card information on the Site.

Navigational Information. When you visit the Site, we may capture certain information automatically (even if you do not voluntarily provide us with personal information, or in addition to personal information that you do provide). This information may include your Internet protocol address and location-based information, which we use to verify the country in which you are located. If such navigational information is reasonably identifiable to you or is reasonably identifiable to a particular device, it will be deemed personal information for purposes of this Privacy Policy. We reserve the right to match non-personal navigational information with other information that we have collected from you. If that other information renders such navigational information reasonably identifiable to you or a particular device, then by definition it will become personal information. Navigational information that is deemed personal information under this paragraph will be treated as such pursuant to this Privacy Policy. Please note that we may collect information using a third-party web analytics tool such as Google Analytics that aggregates data so that it is not identifiable to any particular individual or device. As of the Effective Date of this Privacy Policy, Google Analytics represents that it does not collect any personal information, as it explains at https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage. For more information about the privacy policy of Google, please visit http://www.google.com/intl/en/policies/privacy.

Other Information You Voluntarily Provide: You may choose to contact us and the information you disclose may constitute personal information.

Children: Please note the Site is intended for general audiences over eighteen (18) years of age. For the avoidance of doubt, the Site is not directed to children younger than 13 years of age. We do not knowingly collect personal information from children under the age of 13. (Please review our Terms of Use).

Suggestions and Ideas. Any suggestions or similar communications relating to Alcuin’s business or the Site how they might be changed, enhanced or improved are not treated as private or confidential under this Privacy Policy. We will, however, at all times use reasonable efforts to de-identify you personally with the suggestion.

How does Alcuin use the information it collects?

We generally use personal information collected on the Site for the following purposes:

  • to respond to inquiries from users and manage our commercial relations with users;
  • to advise you of opportunities and promotions available on our Site or elsewhere, including product-specific changes and updates; and
  • to distribute e-newsletters and other informational and/or promotional materials.

See also circumstances under which we may share or transfer personal information, discussed below.

Does the Site use cookies?

Alcuin uses “cookies.” A cookie is a small text file that a website places on your computer’s hard drive that allows the website’s server to keep track of and facilitate certain activities on the site. Cookies help provide information to us about how users are using the Site. Cookies also allow us to remember you and your preferences, but this data will not permit us to identify you. Among other purposes, we may use cookies to make your visits to the Site otherwise more efficient. We use information that we obtain by cookies, to the extent it is or becomes personal information, in accordance with the terms of this policy. You may be able to set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed, or block all cookies. Please consult the “Help” section of your browser for more information on cookies generally.

Please note that if you reject all cookies, you may not be able to take advantage of certain Site offerings.

How does Alcuin treat “Do Not Track” requests from a user’s browser?

Users may have the option of enabling “Do Not Track” in their browsers, which sends a signal to websites that the user does not want to be tracked across multiple websites. Alcuin does not track users across multiple websites, regardless of whether users have enabled “Do Not Track.”

Does Alcuin use personal information for advertising purposes?

Alcuin may use personal information, such as your email address, to provide you with information regarding Alcuin products and services if you have opted to receive newsletters or other communications from Alcuin. Alcuin does not share personal information with third-party advertisers.

Under what circumstances does Alcuin disclose or transfer personal information to others?

There are circumstances where we will transfer and/or disclose your personal information to third parties. Those circumstances, subject to the limits of applicable law, are as follows:

  • Parent, Subsidiaries and Affiliates: Alcuin may transfer personal information to its parent, subsidiaries and corporate affiliates for purposes related to Alcuin’s offerings and services as such offerings and services may change and develop over time.
  • The Site Consultants and Service Providers: Alcuin transfers personal information to third-party service providers that may be hosting or housing data on behalf of Alcuin or otherwise acting on its behalf as a data center (such as providers of hosting, cloud, technology outsourcing and support services). Additionally, Alcuin may disclose personal information to the extent that our service providers require access to our databases, or the information contained in our databases, to service Alcuin and the Site. IMPORTANT NOTE: Personal information you provide in connection with your use of the Site may be processed and/or stored by Alcuin, its parent, affiliates, corporate partners, or third-party service providers in the United States. Additionally, Alcuin may transfer your personal information to other jurisdictions, such as France and the United States, for storage and processing purposes consistent with this Privacy Policy.
  • Legal Compulsion and Alcuin’s Protection: Alcuin reserves the right to release personal information in accordance with applicable law in response to a subpoena or otherwise when we believe that the law requires us to do so, or when we reasonably believe it is necessary to protect and/or enforce the rights, property interests, or safety of Alcuin, our users or others.
  • Reorganization or Sale of Alcuin: In the event that Alcuin is merged with or becomes part of another organization, or in the event that Alcuin is sold or it sells all or substantially all of its assets, or a brand or line of its business, the information you provide may be one of the transferred assets for use by the acquiring entity.
  • As Otherwise Allowed by Law: We may transfer personal information to third parties where we are expressly authorized by applicable law to do so.

How do you keep my personal information secure?

Although we cannot guarantee that our or our third-party service providers’ servers are impenetrable, we have attempted to establish and implement reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Where we use third-party service providers to collect, store, or process data, we attempt to use third-party service providers who likewise also establish and implement reasonable procedures.

Does the Site link to third party sites?

The Site may link to third-party sites including social media websites. When using third-party sites you should review the privacy policies of such parties’ sites to understand how they collect and use personal information.

How long do you keep my information?

Alcuin keeps your personal information for as long as we deem it useful to use and for as long as applicable law allows us to maintain it.

How can I access my personal information?

If at any time you want to view the personal information that we maintain regarding you and that you have shared with us, you can, subject to the Terms of Use and this paragraph, send an email to us as directed below.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third-parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the contact address below.

How will I be notified of changes and updates to the Privacy Policy?

Changes and updates to this Privacy Policy will be posted on the Site. Updated Privacy Policies are effective upon posting to the Site.

Who do I contact about my rights under this Privacy Policy?

If you have any comments, questions or concerns regarding this Privacy Policy or Alcuin’s privacy practices at the Site, please contact us at Alcuin, LLC, 5750 Old Orchard Road, Ste. 200, Skokie, IL 60077 (USA) or by email via north.america@alcuin.com.


Terms of use

These Terms of Use (the “Agreement“) are between you and Alcuin, LLC (“Alcuin“, “we“, “us“, and “our“). This Agreement sets forth the terms and conditions upon which we make available the alcuin.com website and its contents and offerings to you (the “Site”).

PLEASE NOTE: The Site is intended for use by residents of the United States and Canada who are at least 18 years of age. Read carefully below before using the Site. Note also that our use of your personal information is governed at all times by our Privacy Policy which is available at alcuin.com. See below for requirements relating to how disputes between you and Alcuin are resolved.

Modification to Terms of Use

Amendments to this Agreement will be posted on the Site. To the maximum extent allowed by law and except as otherwise expressly provided at the time of such amendment, such amendments are effective when posted. Your continued use of the Site following the posting of any amendment shall constitute your acceptance thereof. If you do not agree to the terms of this Agreement or any amendment, do not use the Site.

Using the Site

Subject to compliance with the Agreement, including but not limited to applicable age and residency restrictions, you have a limited, non-transferrable, non-sublicensable and revocable license to access and use the Site for its intended purpose which shall be for your personal use and not, for example, for reselling or outsourcing the Site’s functionality or otherwise using it as a service bureau or data center. You may print copies of Site materials as reasonably necessary for permitted use of the Site, but such copies shall not be distributed to others. Uses of the Site not expressly authorized herein are prohibited. Subject to applicable law, Alcuin reserves the right, with or without prior notice, to impose conditions on your use of the Site.

Security

You agree not to: (a) access or attempt to access any information, documents, images, software or material (individually and collectively, “Materials”) that you are not authorized to access and/or through any means that you are not authorized to use such as any means not intentionally made available through the Site; (b) disrupt or interfere with the security of, or otherwise cause harm to the Site, or to any Materials, systems resources, accounts, passwords, servers or networks connected to or accessible through the Site or any affiliated or linked websites; (c) access or use the Site in any manner that could damage, disable, overburden or impair any server or network used by Alcuin in connection with the Site; (d) use any Materials in connection with the Site in any manner that infringes upon any intellectual property rights or other rights of any party; (e) transmit unsolicited or bulk communications to any email address associated with Alcuin (e.g. Alcuin’s customer service or Alcuin’s hotline); (f) post or otherwise submit any software, programs or Materials via the Site that are harmful or disruptive of another’s equipment, software or other property, including any corrupted files, time bombs, Trojan Horses, viruses and worms; (g) disrupt, interfere with or inhibit any other user from using and enjoying the Site or other websites, Materials or services associated with Alcuin; (h) violate any applicable laws or regulations related to the access to or use of the Site, and/or engage in any activity prohibited by this Agreement; (i) compile, use, download or otherwise copy any Materials available on the Site (except as expressly permitted by the Agreement), or transmit, provide or otherwise distribute (whether or not for a fee) such Materials to any third party; (j) use the Site to engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys or any other duplicative or unsolicited messages (commercial or otherwise); (k) use any robot, spider, or other programmatic or automatic device, to obtain information from the Site or otherwise monitor or copy any portion of the Site; (l) frame, mirror, or use framing techniques on any part of the Site without Alcuin’s express prior written consent; (m) make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site Materials, or otherwise scrape, collect, store, or, except pursuant to the limited license granted by this Agreement, use any Materials; (n) modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site; (o) remove any copyright, trademark, or other proprietary rights notice from the Site or Materials; and/or (p) use any Alcuin domain name as a pseudonymous return email address.

These examples of prohibited conduct are illustrative and are not exhaustive. Alcuin reserves the right to take any and all legal action, if the user is determined, in Alcuin sole discretion, to have engaged in prohibited conduct or otherwise violated this Agreement.

Prohibited Conduct

You agree not to: (a) access or attempt to access any information, documents, images, software or material (individually and collectively, “Materials”) that you are not authorized to access and/or through any means that you are not authorized to use such as any means not intentionally made available through the Site; (b) disrupt or interfere with the security of, or otherwise cause harm to the Site, or to any Materials, systems resources, accounts, passwords, servers or networks connected to or accessible through the Site or any affiliated or linked websites; (c) access or use the Site in any manner that could damage, disable, overburden or impair any server or network used by Alcuin in connection with the Site; (d) use any Materials in connection with the Site in any manner that infringes upon any intellectual property rights or other rights of any party; (e) transmit unsolicited or bulk communications to any email address associated with Alcuin (e.g. Alcuin’s customer service or Alcuin’s hotline); (f) post or otherwise submit any software, programs or Materials via the Site that are harmful or disruptive of another’s equipment, software or other property, including any corrupted files, time bombs, Trojan Horses, viruses and worms; (g) disrupt, interfere with or inhibit any other user from using and enjoying the Site or other websites, Materials or services associated with Alcuin; (h) violate any applicable laws or regulations related to the access to or use of the Site, and/or engage in any activity prohibited by this Agreement; (i) compile, use, download or otherwise copy any Materials available on the Site (except as expressly permitted by the Agreement), or transmit, provide or otherwise distribute (whether or not for a fee) such Materials to any third party; (j) use the Site to engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys or any other duplicative or unsolicited messages (commercial or otherwise); (k) use any robot, spider, or other programmatic or automatic device, to obtain information from the Site or otherwise monitor or copy any portion of the Site; (l) frame, mirror, or use framing techniques on any part of the Site without Alcuin’s express prior written consent; (m) make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site Materials, or otherwise scrape, collect, store, or, except pursuant to the limited license granted by this Agreement, use any Materials; (n) modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site; (o) remove any copyright, trademark, or other proprietary rights notice from the Site or Materials; and/or (p) use any Alcuin domain name as a pseudonymous return email address.

These examples of prohibited conduct are illustrative and are not exhaustive. Alcuin reserves the right to take any and all legal action, if the user is determined, in Alcuin sole discretion, to have engaged in prohibited conduct or otherwise violated this Agreement.

Limitation of Liability

To the maximum extent permitted by applicable law, alcuin, its affiliates, employees, directors, officers, members, managers, agents, representatives, service providers, suppliers, and merchants (alcuin and such other individuals and entities individually and collectively referred to as “alcuin-related parties”) shall not be responsible for, nor be liable to you or any third party for, any indirect, incidental, consequential, special, exemplary, or punitive damages or lost profits arising out of or relating in any way to the site, or information contained within the site, including, but not limited to, your conducting of any transactions by or through the site. Additionally, to the maximum extent authorized by law, the total aggregate and combined liability of the alcuin-related parties shall be limited to the amount of money, if any, that you expended in connection with the transaction or event giving rise to the claim. The foregoing limitations apply irrespective of whether a claim is brought under contract, tort, warranty or other theory. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you, and you may have rights in addition to those contained herein. In such jurisdictions, alcuin-related parties’ liability is limited to the maximum extent allowed by law.

Disclaimer of Warranties

You agree and acknowledge that use of the site is without warranty of any kind and that the access to and use of the site, as provided under the terms of use, is provided “AS IS” and “as available” basis, to the full extent permissible by applicable law. All warranties are hereby disclaimed, including but not limited to, implied warranties of non-infringement, merchantability, fitness for a particular purpose, and warranties based on custom or practice. Applicable law may not allow the above exclusion of IMPLIED warranties, so the exclusion may not apply to you and shall apply only to the maximum extent allowed by law. no advice or information, whether oral or written, obtained by any user from ALCUIN or the site shall create any warranty not expressly stated herein.

for the avoidance of doubt, and without limiting the foregoing, ALCUIN cannot and does not represent or warrant that the Site, its server, or user content will be error-free, uninterrupted, TIMELY, SEcure, free from viruses and other harmful components, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.

Additional Disclaimer Related to Third-Party Content and Links to Third-Party Sites.

We may display on the Site user content, information, instructions, videos, services, products, and other materials from third parties, and links to third-party sites. The appearance of external hyperlinks generated by third parties does not constitute endorsement by Alcuin or its affiliates of any content of the linked third-party website, and Alcuin does not verify or take responsibility for the accuracy, currency, completeness, or quality of the content contained on these sites. Therefore, neither Alcuin nor its affiliates will be responsible for any errors or omissions or for the results obtained from the use of such information contained on these sites. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OR RELIANCE ON ANY THIRD-PARTY CONTENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES OR OTHER MATERIALS RELATING TO ANY SUCH CONTENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE.

Indemnity

You agree to defend, indemnify and hold harmless Alcuin, its employees, directors, officers, members, managers, representatives, agents, suppliers or service providers from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site (but excluding claims resulting from our breach of this Agreement), including without limitation, any information or content you submit to the Site, any material you download from the Site or any interference with the operation of the Site.

Submissions

By submitting any comment, idea, suggestion, response to questionnaires or other material to the Site, you grant us a perpetual, non-exclusive, fully-paid, royalty-free, irrevocable, sublicenseable, worldwide license and right to display, use, perform, reproduce, modify, distribute and create derivative works of such material or information submitted in any media, software, or technology of any kind now existing or developed in the future. By providing any such material or information, you represent and warrant that public posting and use of such material or information by Alcuin will not infringe on or violate the rights of any third party.

Trademarks and Copyrights

Alcuin, the Alcuin logo, and other marks, logos, graphics, and trade dress used on the Site are Alcuin’s trademarks or the trademarks of third-party affiliates, and may not be used in any manner (including in “meta-tags” or “hidden text”) without our prior written approval. All content included on the Site, such as text, graphics, images, audio clips, video, data, music, software, and other Materials, is owned or licensed property of Alcuin or its suppliers, merchants, or licensors and is protected by copyright or other proprietary rights. Any unauthorized use of these Materials may violate trademark, copyright, patent, or other laws. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such Materials except as expressly permitted in the Agreement.

Notices and Electronic Communications

Except as explicitly stated otherwise, any notices you send to Alcuin shall be sent by email and regular mail at the addresses listed in the paragraph immediately below. In the case of notices Alcuin sends to you, you consent to receive notices and other communications by Alcuin posting notices on the Site or sending you an email at the email address you provided when you contacted us. You agree that all agreements, notices, disclosures, and other communications that Alcuin provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. You agree that a printed version of this Agreement and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Notice

Please note the following: (a) Alcuin is located at Alcuin, LLC – 5750 Old Orchard Road, Ste. 200, Skokie, IL 60077 (USA); and (b) if you have a question or complaint regarding this Site or Alcuin’s products or services, please send an email to communication@alcuin.com. You may also contact us by writing to the address above, or by calling us at 1-312-804-6025. In accordance with California Civil Code 1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Dispute Resolution

In the event a dispute arises between you and Alcuin, as a condition precedent to bringing any litigation, you and Alcuin agree to first contact each other at the address provided above for Alcuin, and at the e-mail address provided by you, and provide a written description of the problem, how the party has been harmed, what the party is demanding, a statement of the merits of the claim, and a proposed resolution. In the event the proposed resolution is not acceptable, you and Alcuin, shall, within thirty (30) days, make good faith efforts to resolve the matter through in person or telephonic negotiation between you and a representative of Alcuin (either side may have, in addition to the parties, a lawyer present also) involving at least one session of at least one hour in duration if the matter does not settle earlier or without the need for an hour of negotiation. Without limiting the effect of any disclaimer contained herein, any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises.

This Agreement shall be governed and interpreted in accordance with the substantive law of the state of Illinois without regard to its conflict of law provisions. The parties agree that, to the maximum extent enforceable under applicable law, any litigation regarding use of the Site and these Terms of Use shall be brought in the state or federal courts in Chicago, Illinois. The Terms of Use has been written in the English language, and you agree that this English language version will govern your use of the Site, dispute proceedings, and other matters described in the Terms of Use.

Force Majeure

Alcuin shall be excused from performance hereunder to the extent that performance is prevented, delayed, or obstructed by causes beyond our reasonable control such as strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, or natural disasters.

Assignment

You may not assign any of your rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of Alcuin. Notwithstanding the foregoing, Alcuin may freely assign the Terms of Use, and the rights and obligations therein, without your consent, including but not limited to, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, the Terms of Use shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.

Entire Agreement

This Agreement, including the documents incorporated herein by reference, is the entire understanding and agreement between Alcuin and you with respect to the subject matter hereof.

Miscellaneous

The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision. In the event that any provision of this Agreement is found to be invalid or unenforceable, this Agreement shall be construed in accordance with its terms as if the invalid or unenforceable provision was not contained therein. No delay or failure by Alcuin to enforce any provision of this Agreement shall be a waiver of any of our rights under this Agreement. Alcuin may assign this Agreement, and its rights and duties thereunder, to any party at any time without notice to you. You may not assign this Agreement or rights and duties thereunder without the prior consent of Alcuin.

Digital Millennium Copyright Act Notice Policy

We respect the intellectual property rights of others, and ask you to do the same. If you believe that your work has been posted on the Site in a way that constitutes copyright infringement, please contact us at the address below and provide the following information: (a) the identity of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by the notice, a representative list of the copyrighted works that you claim have been infringed via the Site; (b) identification of the material that you claim is infringing (including sufficient information so that we may locate the material on the Site, such as the URL where such material may be found on the Site); (c) your street or mailing address, telephone number, and, if available, email address; (d) the following affirmation (if true): “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., fair use).”; (e) the following affirmation (if true): “I hereby state that the above information in this Notice is accurate and, under penalty of perjury, that I am the copyright owner, or authorized to act on behalf of the owner of the copyright or of the exclusive right under the copyright allegedly infringed.”; (f) electronic or physical signature of the copyright owner or of a person authorized to act on behalf of the owner of the copyright or of any exclusive right under the copyright.

Alcuin’s designated agent for notice of copyright infringement can be reached at: communication@Alcuin.com.